Improving Client Confidence

Improving Client Confidence

Presented by Lesley Matile. CPD Points 2

Course Description: We know that confidence and trust may take time to develop, particularly as professionals seek to build good working relationships with skeptical clients. We equally know that the carefully nurtured trust can be eroded very quickly with a few careless words or actions.

This course highlights some of the simple strategies that professionals can use to establish respectful and solid relationships with clients. These important foundations enable clients to give full and detailed instructions and enables professional to offer their best advice and guidance. That is exactly what clients want and is a real winner for professionals in terms of reputation and business building.

About the Presenter: Lesley is a vastly experienced executive coach working principally with senior managers, in professional services. Lesley also delivers high impact training which has gained a reputation for making a real and sustained difference to delegates in terms of performance and effectiveness. Lesley established her own company, Peak Performance Coaching Ltd in 2000 and she is seen by many as the ‘go to’ person for all things motivational! Her aim is to help others to be and do their very best.

£50.00(excl. VAT)
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