Course Description: This course will cover the following areas:-
Section 1: Behaving Assertively
Section 2: Managing Conflict
Section3: Scenarios
About the Presenter: Nicky is Training Director with Insight Training. Nicky qualified as a Chartered Accountant with an international accountancy firm before moving into learning and development, HR, recruitment and professional education. Nicky specialises in the development and delivery of commercial and financial awareness and business skills training for a wide range of clients. Nicky is experienced in the use of psychometric tools and frequently applies these in the design and facilitation of corporate training and management development programmes.
I highly recommend your CPD courses Great Job by the Administration and all lecturers.
Trevor Peters (AIA)I have been using Instant CPD for well over 10 years. They provide a very flexible solution to fulfilling my CPD requirement. The quality of the lecturers is outstanding. Instant CPD has helped me build on and refresh my existing knowledge.
Costa Lambrias (ACCA) Watch testimonial